About Us

SanTrac Virtual Dial leverages our expertise to provide clients across industries with customized, cutting-edge communications solutions

Company Overview

SanTrac Virtual Dial is a division of SanTrac Technologies, Inc., a nationally known Information Technology and Low Voltage Communications solutions provider. We have been providing an array of clients with enterprise-grade technology solutions and professional services at SMB-friendly prices since 2001.

As the world becomes increasingly globalized and effective communication is a main success factor for businesses, SanTrac Virtual Dial’s mission is to help our clients stay connected at all times and deliver quality work from anywhere. We achieve that by leveraging almost two decades of experience and our long-standing business relationships with leading providers to offer complete cloud communications solutions, tailored to your goals, needs, and budget.

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Why do companies choose SanTrac Virtual Dial?

“More flexible and cost-effective than traditional office phone systems, our solution empowers today’s mobile and distributed workforces to stay connected from anywhere, and on any device.

SanTrac Virtual Dial provides an open platform that integrates with today’s leading business apps, while giving customers the flexibility to customize their own processes.

Our end-to-end UCaaS platform offers much more than traditional office phone systems or VoIP business phone service. It includes a comprehensive set of business capabilities that unifies voice, video, messaging and collaboration, SMS, conferencing and online meetings, chat, screen sharing, Contact Center, productivity enhancements, and more.”

Unlimited local support

Our support is provided by our regional state-side engineers and technicians. What does that mean for you? Our customers are not treated as a number nor do they have to interact with a nameless, customer support organization! Technology fails from time to time so knowing our support staff are a stone’s throw away ensures any and all issues will be resolved efficiently and without delay.

We have perfected the white glove treatment— it’s what you can expect when doing business with SanTrac Virtual Dial. It is our belief that an implementation done correctly translates into greater customer satisfaction and less anxiety for all involved.

Benefits to your business

Productivity

Our cloud communications solution makes your workforce more productive—never miss a business call!:

  • Ring all your end points automatically (desk phone, mobile, etc.) with every call and in the event that you don’t answer, we can route calls to any number you choose (branch office, automated attendant, mobile number, etc.)
  • Communicate virtually anywhere, anytime, and on any device—creates a more flexible workforce
  • Enable mobile devices to interact seamlessly with your corporate phone system
  • Transcribe voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrate voice, chat, video conferencing and screen sharing thereby extending reach and increasing productivity
Reduced costs

No phone system hardware to buy, install, manage, upgrade or replace

  • Reduce infrastructure maintenance and operating costs with no additional hardware to purchase
  • No more proprietary equipment to worry about
  • Your communications infrastructure is always current and up-to-date with the latest features and functionality
  • Consolidate voice and data onto a single network
Highly reliable

Our unified communications platform is purpose-built for reliability

  • Our five geo-redundant state-of-the-art datacenters virtually eliminate outages and reduce latency
  • Highly scalable
  • Your communications infrastructure is always available to you in the cloud