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Send chat messages to users in your account— emojis included and file attachments supported.
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Virtual Dial Boomea App
Unified business communications solutions for desktops and mobile devices
Bring your entire team
together–whenever they are
Boomea is a collaboration and productivity application that provides you and your team with the ability to manage people, projects, and performance, anywhere and anytime.
Boomea simplifies and smooths communication and information management so you can focus on business
Webphone
Make and receive calls right to your desktop app or browser.
Notes and Notes Mobile
Streamline personal note taking as well as share them with team members—and Notes Mobile supports your iOS and Android devices.
Call Routing
Manage your own call routing by defining which devices to ring, in what order and duration of time.
Call History
Call records from the Atlas platform are pushed to the Boomea application in real time so both missed and answered calls are up-to-date.
Outside Communication
Chat directly with your contacts who also use the Boomea UC client.
Contact Management
View and manage your contacts and avatars by syncing them with your integration point.
Contacts Integration
Integrate all your contacts with Boomea.
Meetings
Call in with our powerful meeting features: Screen Sharing, Video Conference, Start, Join, and Schedule Meeting.
Tasks and Tasks Mobile
Manage, delegate, and log your personal and organizational tasks directly—and Tasks Mobile supports your iOS and Android devices.
Voicemail
Get Voicemail directly within the Boomea application—the record appears automatically without the need to refresh.
Call Center Console
Access the Atlas platform call center console from the Boomea application—and monitor the status of your queues and agents in real time.
Call Recording
Record calls on the Atlas platform—which are automatically sent to the Boomea application.
Presence Group
Monitor, in real time, the phone status of other users and parking slots in your account.
Click-2-Call and Email
Click the phone icon to initiate a call to any phone number in your contacts list.
Whether you're working remotely, travelling, or just at the other end of the conference table, business chat has never been more seamless
Public Channels
- Any user can create a public channel.
- Any user within the account can join a public channel and read its entire chat history.
- Any user can invite any other user within the account to join the channel.
Private Channels
- Any user can create a private channel.
- Only the channel creator can invite or eject other users within the private channel.
Direct Messages
- Send one-on-one messages and group messages.
- Direct a chat to a singular person when in a group or channel by sending mentions. Use the @ symbol followed by the user’s name and they will receive a notification that they have an unread mention and the channel or chat will show a badge of the number of unread messages.
Outside Messages
- Chat directly with contacts outside your organization who also use the Boomea UC client.
- When an outside person initiates a chat with you, a chat access rule will ask if you want to accept it, ignore for a set period, or block the user. This chat access rule is per person and can be changed at any time in your Boomea account settings.
- You may also define whether you wish to share your chat presence with that outside contact.
Get voice communications–
at your fingertips
Work from anywhere
No desk phone required when you’ve got:
- Webphone
- Find Me Follow Me
- Voicemail with Transcription
- Presence Group
- Call History
- Call Recording
- Call Center Console
- Conference Center
Boomea Voice on the Atlas platform–
synced to your cell, tablet, and computer
Voice communications with
all the bells and whistles!
Get seamless access to all of your voice
communications—with the Boomea Voice application
Web PhoneIf you have access to a computer, you have access to your office phone system! The webphone enables users to make and receive calls right to their desktop app or browser.
- Multiple concurrent calls • Hold/Unhold
- Input and output settings
- Display contact communication history
- Create tasks and notes while on the webphone
- Mute/Unmute
- Call Park
- Recent calls
- Plantronics (Poly) headset support
Find Me Follow MeA user may manage their own call routing by defining which devices to ring, in which order, and for what duration of time, including:
- No Answer Route - where to send the call if the user does not answer • Busy Route-where to send the call if the user rejects the call
- Outside Timeframe Route - where to send the call if the caller attempts to call the user outside their defined time frame
- Time Frame Schedule - how a user can set the time frames that callers may reach them
Voicemail with Transcription- When you receive voicemail on the Atlas platform, the voicemail is sent automatically to the Boomea application and the new record appears- without the need to refresh.
- You can then listen to your voicemail, download it, or delete it.
- When you delete a voicemail from one device, it's removed from all your devices at the same time-for easier voicemail management.
Working remotely?
Wherever you find yourself, you can stay connected
to clients and colleagues with Boomea Voice
Presence GroupPresence Groups allow you to monitor, in real time, the phone status of other users and parking slots in your account. This functionality emulates BLF buttons on a VoIP device. Boomea receives status updates when users make or receive calls and when calls are parked and picked up from park. Users can create difference presence groups to customize their view of who and which parking slots they need to monitor.
Call HistoryBoomea Voice seamlessly transfers calls from Atlas in real time, keeping you updated on missed and answered calls, including interoffice calls between extensions. Review your complete call history, organized by date, time, direction (inbound or outbound), caller ID name, caller ID, and call duration, from an easy-to-navigate display.
Call RecordingAccess all your Atlas call recordings conveniently right within Boomea Voice. This feature allows you to quickly find specific recordings using the intuitive search bar by user, date, or direction. You can also manage recordings with ease: delete, lock them for safekeeping, playback directly, stream, or download them to your local device. And if you need to reconnect, you can instantly redial numbers directly from the recordings.
Call Center ConsoleA user can access the Atlas platform call center console from the Boomea application. This enables a user to monitor the status of their queues and agents in real time. The interactive display allows the user to click on an agent and see their specific queue statistics. Each user can login, logout and set themselves away on the application. Admins can login, logout, and set agents "away" and "ready" in the application. Agent and admin can also see callers waiting in the queue.
Conference CenterConference Center allows the conference moderator to manage all conference call participants and moderate the conference room. Features include lock/unlock conference, mute/unmute/deaf/undeaf all or single participants, eject participants, view participants who are speaking, realtime presence events allow moderators to know who is in the conference and their attendance duration.
Stay in touch with face-to
-face meetings
Wherever you find yourself
working, get the power of
video meetings
Whether you're working from home, at a
satellite office, or on your commute, stay
connected with Boomea Meetings:
- Video Conferencing
- Screen Sharing
- Scheduling
- Record Meeting
If you’re working remotely, it’s more important than ever to stay in touch with your clients and colleagues
Get an integrated
productivity tool that makes
work easier
Share, delegate and collaborate on
activities with the team- with Boomea Tasks.
The power of collaboration
Boost the productivity of your entire team:
- Personal and organizational task management
- Task delegation
- Task sharing
- Task activity log
- Task notifications
- Link UC objects to Tasks for quick referencing and centralization
Tasks for Mobile
Take your tasks on the road with Boomea Tasks Mobile—available for your iOS or Android device.
Track your projects and
activities- all in one place
Manage it all in real-time: • Personal and organizational notes management
- Real-time collaboration
- Notes sharing collaboration
- Notes notifications
- Link UC objects to Notes for quick referencing and centralization
Notes for Mobile
Like to take notes on the go? Notes Mobile offers the same robust functionality on your mobile device as you have on your desktop-and it's available for both your iOS or Android devices.
