VOIP Features

Feature-rich, cost-effective telephony for high-quality, hassle-free communications, state-of-the-art,
cloud-based telephony systems for elevated business communication, efficiency, and agility

Successful businesses in the digital era rely on effective, streamlined
communications. These next-gen features ensure you don’t lag behind.

Increase productivity with more efficient, cost-effective communication solutions that include:

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Seamless Integration

Enjoy our cutting-edge features on the phone systems you know and love while saving money

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Unlimited Local & Long-
Distance Calls

Our flat monthly pricing lets you stay connected to remote staff and business partners without breaking your budget

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Voicemail to Email

Find all your voicemails in your inbox and get your work done faster

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Call Accounting & Recording

Archive important calls and their details and rest assured you can always replay them

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Conference Calls

Collaborate more efficiently by scheduling and accessing virtual meetings from any internet-connected devices

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Call Forwarding

Receive calls anywhere, on any internet-connected device and never worry about missing an important deal again

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Auto-Attendant

Greet clients with customized on-hold message or music, or route them to relevant extensions

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Virtual Backup

Enjoy protected, unlimited, automatically backed up voicemail and data storage

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Software Upgrades

Enjoy the latest features with our routine, lifetime updates at no extra charge

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Scalability

Easily expand or scale down your systems as your needs change

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Expert Management

Professional deployment, management, and maintenance from Virtual Dial ensures you never have to lift a finger

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PBX Connector

Our hosted VoIP system lets you make the most out of your current phone system while enjoying cost savings

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Call Find Me/Follow Me

Receive incoming calls anywhere, on any telephony device

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Music on Hold

Improve customer experience with high-quality music or customized messages

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Unlimited Voicemail

Archive all your messages without maxing out your storage capacity

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Direct Inward Dialing

Enable your clients to reach an extension directly without going through an operator

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International Calling

Stay connected with employees, clients and business partners around the globe at the price that doesn’t break the bank

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Caller ID

Tailor your message for each caller and close more deals, or avoid unwanted calls

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3 Way Calling

This scaled-down version of call conferencing lets you initiate meetings with two other participants

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Call Blocking

Automatically reject unwanted calls from specific telephone numbers

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Portability

Make, answer, and manage your VoIP calls from anywhere, on any internet-connected device

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Business SMS

Send bulk messages about promotions, OTP verification, payment, and more to your clients for a low monthly fee

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Chat

Stay connected internally through secure, instant messaging

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Contact Sync

Compile all your personal and work contact with a few mouse clicks

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Click to Call

Insert a hyperlink on your website to convert traffic into phone calls

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Call Recording

Record important calls and store them in your secure, unlimited storage

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Control Console

Access all your call history, user data, and other information in one place

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International Calls

Connect to clients, remote workers, or business partners across the globe at affordable rates

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User Status

Track user presence without directly contacting the employee

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Private Channels

Keep confidential information secure among specific individuals

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Public Channels

Broadcast announcements or brainstorm on company-wide projects

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Voicemail to Email

Automatically convert voicemails into emails to save time

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Webphone

Initiate calls from your workstations without switching to a headphone set

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Tasks & Notes

Create your to-do list from each call quickly and easily

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Video Calls

Enjoy hi-res images and crystal-clear voice from any internet-connected device

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Virtual Meetings

Sync up efficiently with less time and travel costs by scheduling web meetings

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Geo-Redundant Storage

Keep your call history, user information, and private data in secure, automatically backed up, virtual data centers

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Team Collaboration

Improve staff productivity by enabling them to communicate through chat, audio, and video

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Call Center Console

View all your call data, users, and other information in one place

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Enhanced flexibility

Our mobility-boosting features allow your staff to stay connected to and collaborate with remote colleagues, business partners, and clients around the world from any internet-connected devices, enabling prompt decision-making and responsive customer service.

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Improved service quality

Deliver better work faster by streamlining your operations and freeing up your employees from mundane tasks with efficiency-enhancing features like voicemail to email, auto-attendant, and call accounting.

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Increased bottom line

Our always-on, scalable VoIP solutions let you deliver consistently high-quality service, expand your offerings, and grow your clientele without the costly upfront and maintenance fees.

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Collaborate more efficiently

Virtual Dial’s suite of enterprise-level features unify your communications, keeping your entire workforce connected through secure, instant messaging, crystal-clear voice calls, hi-res video calls, and hassle-free web conferences, no matter where they are or which devices they use.

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Operate at reduced costs

Our flat monthly fee covers a bundle of advanced cloud-based solutions as well as ongoing maintenance and support, allowing your teams to work smarter and helping you save on phone bills and hardware maintenance costs.

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Succeed faster and more strategically

With increased agility, streamlined work process, and reduced costs, you can allocate more resources on revenue-generating areas and reach your goals more efficiently.