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SanTrac Virtual Dial + Microsoft Teams Integration
One Phone System. One App. Zero Missed Calls.
SanTrac Virtual Dial integrates with Microsoft Teams to replace traditional phone systems while keeping your workflows simple
Turn Microsoft Teams into your full business phone system without ripping and replacing what already works. Your team can make and receive business calls directly inside Teams using your existing phone numbers, all with enterprise-grade reliability, security, and support.
No extra apps. No confusing phone systems. Just reliable business calling inside the platform your team already uses.
Call now for immediate support: 602-776-9600
What Is Microsoft Teams VoIP Integration?
Microsoft Teams VoIP integration connects your business phone system directly to Microsoft Teams.
That means:
- Teams becomes your desk phone
- Your existing business phone numbers work inside Teams
- Calls, voicemail, chat, and meetings live in one place
Your team can place and receive business calls using:
- Desktop computers and laptops
- Mobile devices (Android & Apple)
- Desk phones
- The Microsoft Teams app
All while using the Teams interface they already know.
How It Works
1. We connect your VoIP phone system to Microsoft Teams:
Your existing or new business phone numbers are routed through our VoIP platform and linked to Teams.
2. Users make and receive calls inside Teams:
Employees use the Teams dial pad just like they would a traditional phone.
3. Calls route intelligently:
Calls can ring multiple devices, follow schedules, route to departments, or roll to voicemail.
4. Everything is centrally managed:
Call settings, users, extensions, and reporting are managed through a secure admin portal.
Key Features
Native Microsoft Teams Calling
- Make and receive external business calls directly inside Teams
- Use Teams on desktop, mobile, or browser
Business Phone Numbers
- Keep your existing numbers or provision new ones
- Local and toll-free numbers available
Auto Attendant & Call Routing
- Professional greetings and menus
- Route calls by department, time of day, or location
Call Queues
- Ideal for front offices, support teams, and shared lines
- Intelligent call distribution so no call goes unanswered
Voicemail with Transcription
- Voicemail delivered to email and accessible in Teams
- Read messages when you cannot listen
Desk Phones or Softphones
- Teams-certified desk phones supported
- Or eliminate desk phones entirely
Voicemail with Transcription
- Voicemail delivered to email and accessible in Teams
- Read messages when you cannot listen
Who This Is Ideal For
- Businesses already using Microsoft 365
- Remote and hybrid teams
- Organizations replacing legacy phone systems
- Small to mid-sized teams
If your team already lives in Teams, this eliminates the need for a separate phone system.
Schedule a Teams Calling Consultation
See if Microsoft Teams VoIP is the right fit for your organization
Benefits for Your Organization
Simplified operations
One platform for calls, meetings, and collaboration
Lower IT overhead
Replace aging phone systems and reduce hardware costs
Improved responsiveness
Fewer missed calls and faster response times
Scales with you
Easily add or remove users as your organization changes
Built-in continuity
Calls keep flowing even during office or internet outages
Security & Reliability
- Enterprise-grade VoIP infrastructure
- Encrypted voice traffic
- Redundant call routing for high availability
- 24/7 monitoring and support
What You Need to Get Started
- Enterprise-grade VoIP infrastructure
- Encrypted voice traffic
- Redundant call routing for high availability
- 24/7 monitoring and support
We handle the setup, configuration, number porting, and user training.
Frequently Asked Questions
No. In most cases, we port your existing numbers so there is no disruption to your business.
No. Users can make and receive calls using Teams on their computer or mobile device. Desk phones are optional.
Yes. This solution is designed for distributed teams and works anywhere Teams works.
No. Our VoIP integration provides more flexibility, better call handling, and dedicated support compared to standard Microsoft calling options.
SanTrac Virtual Dial includes full support, including setup, number porting, configuration, and ongoing support and assistance.
Let’s Turn Teams Into Your Business Phone System
If your organization already uses Microsoft Teams, this is the simplest way to modernize your phone system without adding complexity.
We handle everything from planning and setup to training and ongoing support.
Schedule a Teams Calling Consultation
See if Microsoft Teams VoIP is the right fit for your organization
Testimonials
"The monthly cost savings helped me give my assistant a raise."
“My new VoIP phone system is outstanding. My previous VoIP company made a lot of promises but the system never worked properly, and my monthly phone bill cost was an outrage. SanTrac Virtual Dial VoIP phone system works very well and I love the features. Also, the monthly cost savings helped me ...Read More
Dorian Bond
Bond Investigations, Inc
"My staff really enjoy the VoIP system"
“I am so glad you helped me get rid of our old phone system. I love the clarity with the music on hold and how I can advertise my business with this feature. My staff really enjoys receiving faxes through the VoIP system and it saves paper cost.”
Dr. Dwight Benesh
Chandler Small Animal Clinic
"Our new phone system is fantastic!"
“I love the intercom features. We no longer have to listen to the loud intercom throughout the office from the old system, the intercom to an extension feature is definitely better. Also, the $1,200 a year savings was much needed.”
Monica Moreno
Moreno Welding
