No matter the industry or size of your business, unavailable call centers, long waiting times, and complicated internal routing are not acceptable to clients, and they will switch to your available, reliable competitors. Ensure that doesn’t happen with customized greeting messages, auto-attendant, and direct routing capabilities from Virtual Dial’s VoIP solutions.
Whether your business requires tens or hundreds of customer service staff to be simultaneously available, SanTrac Virtual Dial’s VoIP solutions have you covered. Our flexible, flat monthly pricing helps you budget efficiently and scale cost-effectively without purchasing new hardware.
Our call recording and call accounting features archive all your calls in an unlimited virtual storage, so you can view each customer service agent’s daily active time, average call duration, and number of inbound and outbound calls, and leverage those insights to enhance the skills of your call center workforce.
We listen to your goals then build your telephony around your needs
Routine, unlimited software updates guarantee your VoIP always works like you want
We fix any problems fast so you can resume working in no time