When you think of a cyber-attack potentially affecting your workplace, what comes to mind?

Phishing emails, weak passwords, and unpatched networks get the brunt of the blame, but some of the most damaging breaches don’t start there at all. They start with someone you already trust.

Many times, security incidents don’t start with malicious intent. They start with someone trying to be helpful.

Has something similar happened to you? A coworker locks themselves out of an account and needs access right now. A vendor can’t download a file, so you send it through another channel, like text. Maybe a teammate calls out sick, so you share your login with the temp who fills in for them, “just for today.”

When people hear the term insider threat, they often imagine a disgruntled employee deliberately trying to harm their company. Usually, we assume it’s for greed or revenge. While that can happen, the reality is much harder to detect and avoid.

Did you hear about the recent data breach at the European Space Agency?

Many people assume that a major organization like that can’t be infiltrated. After all, agencies like this work with satellites, rockets, and advanced science. Surely they can afford strong defenses, too? If they can be affected by a cyber incident, what does that mean for everyone else?

Introduction

Firewalls, antivirus software, and monitoring tools are essential parts of modern cybersecurity. Google alone blocks over 15B spam emails every single day.

Despite all of the protective technology in place, however, most breaches don’t begin with a technical failure.

Introduction

Quick chats have become the heartbeat of modern work. We message teammates, summarize meetings, draft emails, and even ask AI tools to help us think through tough problems. Over 987M people interact with AI chat bots for personal and professional reasons.

Introduction

If you’ve ever logged into your work computer from home, had IT “take over” your screen to fix a problem, or accessed company files while traveling, then you’ve used remote access tools—even if you didn’t realize it.

Introduction

Have you ever ordered food or groceries directly to your front step? How many times per week do you log into an app that lets you order a meal directly to the door?

Hundreds of millions of people order delivery through similar applications every single day.

Introduction

When you clock into work, what’s the first thing that you do? Besides grab a cup of coffee, many of us start the day by clearing out our inboxes.

Answering emails in an appropriate time frame matters, but we shouldn’t speed through our inbox to clear out the new mail, either.

Introduction

Most people imagine data breaches as elite hackers breaking into corporate networks, but in reality, a surprising amount of sensitive information leaks out through simple, ordinary behaviors that even you might perform in the office.