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Why Quality of Service is crucial for VoIP

One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.

What is QoS?

VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

What Is Co-Managed IT? Is It Right For You?

When it comes to IT solutions, most businesses rely on one of three options. They have a dedicated in-house IT employee or team, an outsourced managed services provider (MSP) or nothing at all. There is, however, a fourth option: co-managed IT. 

This hybrid option gives you an on-site IT manager or a small team AND access to an off-site IT services firm.

Simple steps to protect data in the cloud

IBM’s 2020 Cost of a Data Breach Report, a single breach can cost organizations $3.86 million on average. Be proactive in making sure your data is safe in the cloud, so you don't have to spend a huge amount mitigating a breach.

Know your cloud apps:

Get a comprehensive view of the specific threats that business apps pose.

Step up your PowerPoint game with these pointers

Do your officemates groan whenever they have to sit through another PowerPoint presentation? Once it’s your turn, knock their socks off by using these easy-to-follow tips.

Start slideshows instantly

The audience doesn’t want to see the speaker’s cluttered desktop or unread emails as the PowerPoint presentation is being set up.

Improve your PowerPoint skills with these tips

Office workers are far too familiar with slideshow presentations that are either more soporific than cough medicine or are horrible time sinks that make them miss their deadlines. To avoid becoming the next target of their ire and resentment — and perhaps become the presenter everyone actually enjoys — here are some tips on how […]

Secure your data in the cloud

Data breaches are a common occurrence in today’s business environment. While many businesses have turned to cloud applications for better productivity, scalability, and savings, some business owners worry that the cloud is more vulnerable to data breaches than an on-premises data center. The truth is that any computing environment is vulnerable if you don’t take […]

Get more work done by getting rid of desktop clutter

A cluttered computer desktop can hamper productivity. When a bunch of files, folders, and applications are fighting for space on your desktop, it can be difficult to look for the ones you need. You may not realize it, but the clutter affects the way you work and slows you down. Follow these tips to get rid of the mess on your desktop.